Shipping policy

  • How much is shipping?
    • Price includes shipping costs for all U.S. orders unless you need priority shipping. International shipping is NOT covered by me. Please direct message me on instagram @sunshine__vtg for international shipping. 
  • Do you offer priority shipping?
    • There will be options to purchase priority shipping. If you need your piece done within 2 weeks ($50). Within 3 weeks ($40). Within 1 month ($30).
    • This does not include the time to ship which can take up to 1 week for USA orders.
    • Please add priority shipping to your cart at checkout. 
  • How long do ready to ship pieces take to ship? 
    • Ready to ship pieces are already made and are shipped out within 2-7 days of purchase. 
  • How long will my order take to be made and shipped? 
    • My current wait time is approximately 4-7 weeks. This means that if you purchase today, the piece might be finished in 4 weeks and shipped out, or it can take 7 weeks to get it done and shipped out. 
    • My rule of thumb is to order AT LEAST 2 months before the date you need it in order to guarantee that it will come in time and to avoid priority / rush fees. 
    • Processing and shipping times depend on how many orders I have, my schedule, etc. I will always have my wait time updated in my instagram bio (@sunshine__vtg) and in my FAQ
  • What happens if my package was lost, stolen, or damaged in the mail?
    • I (Sunshine Vintage) am not responsible for nor liable for packages once they have been dropped off at the post office as it is now out of my hands. I am not responsible for nor liable for any lost, damaged, or stolen packages. If you feel that you have an extenuating circumstance, please direct message me on instagram @sunshine__vtg or email me at sunshinevintagebiz@gmail.com with your order details for further evaluation and discussion. 
    • If your package says "delivered in mailbox" or "left at person's door" and you cannot find your package, make sure it is not at any mailing room in your apartment, also try calling and actually go to your local post office in your city to make sure they did not hold it there for any reason or put it in a delivery locker (they sometimes do this if they cannot find or access your address). 
  • What happens if my package was returned to the sender due to incorrect address, inadequate address, forgetting to put an apartment number, etc?
    • If your tracking number ever states that your package was returned to the sender for any reason, please  please direct message me on instagram @sunshine__vtg or email me at sunshinevintagebiz@gmail.com with your order details.
    • It is your responsibility to check the tracking number to see where your package is. If you see that the tracking says it was "Returned to Sender", then you are responsible for messaging me and letting me know that you need to purchase another shipping label. 
    • You will be responsible for purchasing a new shipping label so that I can send the package back to you. 
    • PLEASE make sure you include any apartment numbers, building numbers, suite numbers, floor numbers, unit numbers, etc. to ensure that the employees at the post office can take it to the proper place instead of returning it to me. 
  • Do you have international shipping available? 
    • Yes. Please direct message me on instagram @sunshine__vtg in order to discuss international shipping.
    • I am not responsible for international shipping charges (which vary from $25-45 depending on country).
    • I am also not responsible nor liable for any duty charges upon delivery of your package to your country.